Asteria Labs Product Guarantee and Warranty
Our goal is 100% customer satisfaction!
If any of our products that you purchase from our website has not fulfilled your expectations, we will send you a full refund (less shipping and handling) or the merchandise will be exchanged for any of our other products of equal or lesser value within 30 days of purchase.
Simply return the merchandise with a brief note to:
Asteria Labs Inc.
P.O. Box 206334
Louisville, KY 40250-6334
The patented Asteria Jem Jar is guaranteed for one year against defects in material and workmanship. If your Asteria Jem Jar does not work, please send it the above address and we will replace it at no cost.